The ROBIN Program Pricing

A Conversation Console complete with your own data warehouse and BI dashboards — plus data-driven Coaching that helps you improve SLAs, work more efficiently, and sell more, too.

Billed annually

Billed monthly

Annually

Monthly

Program price
999 per month

  • Incl. 3 full-time Conversation Console users

  • Plus 6 collaboration users

  • Data warehouse, BI-views & coaching

  • We guarantee personal service every step of the way

Request a demo

Price per additional full-time
Conversation Console user
199 per month

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What’s in The Program?

Conversation Console

All service and sales conversations, from all channels, managed in one intuitive console.

Conversation Console image
  • All conversations, from all channels, in one inbox

  • eCommerce / CRM data integration

  • Advanced routing of inbound questions

  • 360° customer profile

  • Dynamic webform and Live chat

  • Customer co-browsing

  • Internal & third-party collaboration

  • Automated win messages

  • Customer service SLA management

  • KPIs & metric dashboards

Data-driven Coaching

Data-driven coaching to help you sell more, solve problems, improve performance.

Data-driven Coaching image
  • Monthly call with your dedicated coach

  • Customer service KPI & metrics analysis and advice

  • Data warehouse with data from all channels, structured by web-store, channel, rep and more

  • Tableau data-views on service workload, performance and sales

Schedule a demo

Are you in eCommerce B2C, B2B or D2C? You’ll find the ROBIN Conversation Console is the most comprehensive product in the market. There’s lots more to show and tell.

Request a demo