Personal service. More sales.
Customer service software for ambitious E-Commerce & retail brands.
Work efficiently
When shoppers contact customer service, they want a fast, friendly and effective answer. ROBIN helps you efficienty manage and improve customer service. It allows you to start focusing on the next level in customer contact: personal sales.
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Target the question
Live chatters convert 7.5x as much as non-chatters with much higher order values. With ROBIN you proactively invite shoppers for a conversation at exactly the right time in the shopping journey.
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Convert like a retailer
Brick and mortar store convert 5 to 10x as many shoppers than online stores do. ROBIN gives your team the right tools and data to convert customer conversations into orders. Just like on the retail floor!
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Ready to crush the competition?
The ROBIN Competitive Readiness Test gives you insights into your strengths and weaknesses, as measured against the 8 KPI’s of E-Commerce customer service.
