We believe in service. In personal service. The power of retail. In the heart of your website. Our team helps you implement, monitor, analyze and optimize. Together we move from ambition to result. More sales. That’s our promise.
In a brick and mortar store an average of 20% of visitors convert in a sales. Online we only convert 2 or 3%. ROBIN helps you to close that gap by making your service just as personal as instore shopping.
When shoppers contact customer service, they want a fast, friendly and effective answer. ROBIN helps you efficienty manage and improve customer service. It allows you to start focusing on the next level in customer contact: personal sales.
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Live chatters convert 7.5x as much as non-chatters with much higher order values. With ROBIN you proactively invite shoppers for a conversation at exactly the right time in the shopping journey.
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Brick and mortar store convert 5 to 10x as many shoppers than online stores do. ROBIN gives your team the right tools and data to convert customer conversations into orders. Just like on the retail floor!
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