In the Digital Age, great customer service gives you competitive edge. The ROBIN readiness test gives you insights into your strengths and weaknesses, as measured against the 8 KPIs of customer service in E-Commerce.
Your personal data is used for internal purposes only, and will not be sold or shared with third parties. Anonymous results data will be publicly published in ROBIN survey reports.
Based on your answers to each of the statements, this 22 page PDF report gives you recommendations on how to improve your E-Commerce customer service model.
Thank you, you will receive the PDF within 5 minutes by e-mail. While you're waiting for your report, why not take a look at what ROBIN can do for you?