When you visit the Site or use the Service we use cookies to allow us to uniquely identify your browser while you are logged in. We also use “persistent cookies” that only we can read and use, to identify you as a ROBIN customer and make it easier for you to log into the Service.

Essential cookies, also Session cookies

Some of the cookies we use are critical to the functionality of our Site. They are used to keep a user logged into the Site and remember relevant information when the user returns to the Site and uses the Service. For example, our main application uses session cookies to serve users using the Service. The “ROBIN_auth_token” cookie retains session information if a customer clicks on “remember me.” 

Essential cookie domains

Functional cookies

We use certain cookies to anonymously track users’ activities on the Site, understand their preferences within the Site and improve their user experience. 

Functional cookie domains (language preference)

Marketing cookies or Clear Gifs (also: Web Beacons)

A third set of cookies is provided by a third party tracking utility company and allows us to deliver customized marketing information to our customers based on their Site usage profile and avoid delivering irrelevant marketing to customers. This company employs a software technology called clear gifs that tells us what content is effective. Clear gifs are tiny files similar in function to cookies. They are used to track the online movements of website visitors. We tie the information gathered by clear gifs to our customers’ personal data, and use them in our HTML-based emails to learn which emails have been opened by recipients. We do this to discover the effectiveness of certain communications and our marketing campaigns. Customers can opt-out of these emails by following the unsubscribe instructions within such marketing emails.

Marketing cookies domains