During service conversations, ROBIN keeps you up to date of the shoppers' browsing bahavior on your store.
Just like in a brick an mortar store, you need to know which items the shopper is considering, so you can give best advise.
With co-browsing and chat you make it even easier for your customer to take the right purchase decision.
How many customer questions have led to an order? ROBIN gives you a real-time view in your dashboard.
ROBIN offers soft skills training to help your team become customer service super heroes.