New Product Update: Advanced Routing
No tickets, no queues, no drama
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Using Servant Leadership to Boost Customer Service
As the saying goes: ‘you can lead or you can follow’
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The Seven Essential Conflict Resolution Skills for Customer Service Reps
Conflicts can't be avoided, but they can be managed
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Top Ten People Skills for Effective Customer Service Reps
Tech tools alone will not keep customers happy
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ROBIN's way: Integrating VoIP with other customer service channels
Phone conversations logged automatically in ROBIN
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