ROBIN Blog | Community engagement

ROBIN joins CM.com

Gearing up for the age of conversational commerce

ROBIN Connection with Magento 2

Complete, fully adjustable and easily emplementable

New Product Update: Advanced Routing

No tickets, no queues, no drama

Using Servant Leadership to Boost Customer Service

As the saying goes: ‘you can lead or you can follow’

The Seven Essential Conflict Resolution Skills for Customer Service Reps

Conflicts can't be avoided, but they can be managed

Top Ten People Skills for Effective Customer Service Reps

Tech tools alone will not keep customers happy